# Radqal Systems

> The Quality OS for African SMEs — SMS-first, AI-powered, blockchain-sealed quality management platform. Radqal helps small and medium enterprises across Africa pass audits, win export contracts, and build self-sustaining quality cultures without internet connectivity or expensive software.

## What Radqal does

Radqal is a cloud-based Quality Management System (QMS) built specifically for the constraints of African business operations. Workers log quality events via SMS from any basic mobile phone on any network — no smartphone or internet required. An AI engine parses each log, maps it to the relevant standard (ISO 9001, HACCP, GlobalG.A.P., etc.), flags non-conformances, and schedules corrective actions. Every critical record is cryptographically hashed and sealed on a blockchain, creating a tamper-proof audit trail that buyers and certification bodies can verify instantly via a read-only link.

## Key facts

- Founded: Harare, Zimbabwe
- Target market: African SMEs in agriculture, manufacturing, healthcare & pharma, logistics
- Core differentiator: SMS-first (works without internet or smartphones)
- Technology: AI-powered CAPA, blockchain-sealed records, real-time analytics dashboard
- Pricing: Free forever (Seed — up to 3 users), $99/month (Growth — up to 10 users), Enterprise (Harvest — custom)
- Contact: hello@radqal.com | +263 78 151 7576 (WhatsApp)
- LinkedIn: https://www.linkedin.com/company/radqalsystems
- Website: https://radqal.com

## Supported quality standards

ISO 9001, ISO 22000, HACCP, GlobalG.A.P., GMP (Good Manufacturing Practice), GLP (Good Laboratory Practice), ISO 15189, FSSC 22000, BRC/BRCGS, SQF, ISO 39001, ANSI, ASME

## Platform modules

1. CAPA Management — corrective and preventive actions linked to field logs and audit findings
2. Document Control — SOPs and records versioned and linked to relevant standards
3. Digital Audits — checklist-based audit workflow with blockchain evidence sealing
4. Training & Competency — gamified training records tied to role and standard requirements
5. Supply Chain Traceability — lot-level traceability from field to export with QR and SMS capture
6. Real-Time Reports & Analytics — dashboard with AI-generated quality scores and trend alerts

## Industry solutions

### Agriculture & Food (Agriqalture)
Dedicated sub-product for African agribusiness. Pre-loaded with GlobalG.A.P., HACCP, ISO 22000, FSSC 22000, BRC, and SQF templates. Field workers send SMS logs; AI validates compliance; blockchain seals the audit trail for buyer and certification body review.
URL: https://radqal.com/agriqalture
Sector page: https://radqal.com/solutions/agriculture

### Manufacturing
ISO 9001, ANSI, ASME pre-loaded. Defect tracking and process control from production line to quality ledger. CAPA workflow closes the loop between non-conformance and root-cause correction.
URL: https://radqal.com/solutions/manufacturing

### Healthcare & Pharma
GMP, GLP, ISO 15189 pre-loaded. Compliance and patient safety documentation automated. Training competency records verifiable for regulatory inspections.
URL: https://radqal.com/solutions/healthcare

### Logistics & Supply Chain
ISO 39001 and chain-of-custody records blockchain-sealed. Cold-chain monitoring and end-to-end traceability for perishable goods exports.
URL: https://radqal.com/solutions/logistics

## Resources

### Quality Masterclass
Six-week live cohort programme for quality managers and SME owners. 3 hours per week, every Thursday. Free for Growth-tier users; $199 for all others. Cohort 1 starts 4 August 2026.
URL: https://radqal.com/resources/masterclass

### The Qualimetrique Newsletter
Twice-monthly quality insights for African SME owners — standards explained, audit guides, and compliance tips. No jargon.
URL: https://radqal.com/resources/newsletter

## Sitemap

| Page | URL | Purpose |
|------|-----|---------|
| Home | https://radqal.com/ | Overview, problem/solution, sector entry points |
| Platform | https://radqal.com/platform | Live MVP demo, modules, standards, technology |
| Platform Overview | https://radqal.com/platform/overview | Deep-dive modules and FAQ |
| Agriqalture | https://radqal.com/agriqalture | Agriculture sub-product |
| Solutions | https://radqal.com/solutions | All four sector landing pages |
| Agriculture | https://radqal.com/solutions/agriculture | Agri sector solution |
| Manufacturing | https://radqal.com/solutions/manufacturing | Manufacturing sector solution |
| Healthcare | https://radqal.com/solutions/healthcare | Healthcare sector solution |
| Logistics | https://radqal.com/solutions/logistics | Logistics sector solution |
| Pricing | https://radqal.com/pricing | Seed / Growth / Harvest plans, micro-transactions |
| Masterclass | https://radqal.com/resources/masterclass | Six-week quality programme |
| Newsletter | https://radqal.com/resources/newsletter | The Qualimetrique archive |
| About | https://radqal.com/about | Founders, story, values |
| Contact | https://radqal.com/contact | Form, WhatsApp, email, Harare office |
| Privacy | https://radqal.com/legal/privacy | Data protection policy |
| Terms | https://radqal.com/legal/terms | Terms of service |
| Cookies | https://radqal.com/legal/cookies | Cookie policy |

## Frequently asked questions

**Does Radqal work without internet?**
Yes. Radqal is SMS-first. Field workers log quality events using short codes from any basic phone on any network. Data syncs to the dashboard when connectivity is restored.

**Which African countries does Radqal serve?**
Radqal is built for all of sub-Saharan Africa. The team is based in Zimbabwe (Harare) and currently running pilots across East and Southern Africa.

**How does blockchain work in Radqal?**
Every critical quality event is cryptographically hashed using SHA-256 and the hash is anchored to a distributed ledger. Auditors and buyers receive a read-only verification link — they can confirm the record has not been altered since it was created without needing a Radqal account.

**What is the free Seed plan?**
The Seed plan is free forever for up to 3 users. It includes SMS logging, basic CAPA, 2 standard templates, and document storage. No credit card required.

**How much does Growth cost?**
$99 per month (or $82/month billed annually) for up to 10 users. Additional users are $15/month each. Includes full CAPA suite, AI analytics, blockchain records, digital audits, training module, and up to 5 standard templates.

**What is Agriqalture?**
Agriqalture is Radqal's dedicated quality OS for African agribusiness — pre-loaded with GlobalG.A.P., HACCP, ISO 22000, FSSC 22000, BRC, and SQF. It is a sub-product of the Radqal platform, not a separate service.

**Can Radqal help pass a GlobalG.A.P. audit?**
Yes. Agriqalture pre-loads all GlobalG.A.P. checkpoints as digital checklists. Workers log field observations via SMS; the AI maps each log to the relevant control point; blockchain seals the evidence before the auditor arrives.